Stop guessing, start a routine that actually sticks
Most dog training advice is scattered: a video here, a tip there, none of it tied to your dog’s actual situation. This plan replaces the guesswork with one repeatable process — pick a single observable behavior, practice it in easy conditions, record what happens, and adjust only one variable at a time. You finish each session knowing exactly what worked and what to try next.
Built for real situations, not generic obedience
- Greeting guests without jumping, using a mat and a clear release cue
- Loose-leash walking that starts calm instead of correcting a pulling dog mid-walk
- Reliable recall practiced safely in an enclosed space before it’s ever tested outdoors
- Calm settling during meal prep, doorbells, or evening activity
- A simple before-behavior-after log so you can spot patterns instead of reacting to one bad moment
What you walk away with
A personalized written plan naming your dog’s first goal, preferred rewards, an exact cue script with marker and release words, a proofing setup for raising difficulty safely, and a session log template that tells you whether to repeat, simplify, or add one new challenge next time.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bientes.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bientes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Instant download
Your purchase will be available to download once payment is confirmed.
Instant download items don’t accept returns, exchanges or cancellations. Please contact us if you have any problems
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